Shipping Policy

1. Overview

At lpmotoraccessories, we aim to ship your LeapMotor EV parts and accessories quickly, reliably, and affordably. Here’s what you need to know about how we handle shipping.

2. Free Shipping Threshold

  • We provide free worldwide shipping on all orders of US $49.99 or more. (Leapmotor Accessories)

  • For orders under $49.99, shipping charges will be calculated at checkout based on your location and the shipping method selected.

3. Order Processing Time

  • We process most orders within 1–3 business days after payment is confirmed.

  • Orders placed on weekends or public holidays will begin processing on the next business day.

  • In rare cases (e.g., high volume, promotions), processing may take a bit longer, but we will communicate any delays to you.

4. Shipping Methods & Delivery Estimates

We use a variety of reputable carriers to deliver worldwide. Estimated delivery times (after processing) are:

Region Estimated Delivery Time
Europe (UK included) 7–10 business days
North America 7–14 business days
Asia / Other Regions 7–21 business days

Note: Delivery times are estimates and may vary due to customs, local postal delays, or carrier constraints.

5. Customs, Duties & Taxes

  • For international orders, customers may be responsible for import duties, VAT, or other fees which vary by country.

  • These charges are not included in the product price or shipping cost, and they must be handled by the customer upon delivery.

  • We recommend checking with your local customs office to estimate possible import costs before placing an order.

6. Shipment Confirmation & Tracking

  • Once your order ships, you will receive a shipment confirmation email containing tracking information (where available).

  • Use the provided tracking number to monitor your package’s progress until delivery.

7. Lost or Damaged Packages

  • If your package is lost in transit, please reach out to us at [Contact Email] with your order number, and we will investigate with the carrier.

  • If items arrive damaged, take photos of the packaging and the damaged goods, and send them to us within 7 days of delivery. We’ll work with you to resolve the issue (e.g., refunds, replacements).

8. Returns & Exchanges

  • Returned or exchanged items must be in their original condition (unworn, unused, with tags).

  • You are responsible for return shipping costs, unless the item is defective or we made an error.

  • For more details, please refer to our Refund Policy page.

9. Customer Service

If you have any shipping-related questions, issues, or special requests (e.g., expedited shipping), you can contact us at:

Email: support@leapmotoraccessories.com